Apart from classical business operations, our clients can also use e-banking services. Modern IT solutions represent large advantages of Agrobanka’s payment transactions. E-banking enables the managing of the account and payment transactions 24/7.

Possibilities
• issuing of orders prior or on the exact day of execution
• overview of account balance (by telephone, SMS, Internet or WAP)
• overview of complete transactions on the account in a given period
• printing of statements when needed Benefits
• constant availability of payment system
• possibility of constant account balance overview
• better control of funds on the account
• lower cost of payment transactions

Look at the system requirements and decide on which computers in your company you want to install e-bank corporate service. All computers which will be used must comply with system requirements.

Hardware Requirements:
Minimal configuration:
• Pentium 100 or higher
• 64 MB RAM
• graphic card – resolution 800 x 600 – small fonts installed
• 64K colors (16-bit color depth)
• SmartCard reader, must be PC/SC compliant (connected to serial, PS/2 or USB port or connected via PCI or ISA)
• mouse
• Internet access, speed rate 19.200 bps or more.
Recommended configuration:
• Pentium II 266 or higher
• 128 MB RAM
• graphic card with minimum 2 MB memory - resolution 1024x768
• small fonts installed
• 16 M color (24-bit color depth)
• 17-inch monitor
• OmniKey, Fujitsu Siemens or GemPlus card reader
• mouse
• 64 kbps Internet access (ISDN) or permanent connection on leased line (min. 64 kbps) and a possibility of Internet connection via alternative channel, with SSL usage.

Software Requirements:
• Windows 2000/XP or Windows NT 4.0 (Service pack 3)
• multi-user support
• browser Internet Explorer 5.0 or later (for web channel)
• MS Outlook Express 5.0 or later (for e-mail).
Protection:
E-bank application is completely protected from any kind of abuse with the most modern protection technologies. E-bank application guaranties full control and verification of user identity, authorization levels, irrevocability of completed transactions and security during data transfer.


SERVICES OFFERED TO CLIENTS

Agrobanka offers all up to date e-banking services to its clients:
Transactions and information channels

• WEB Application

Web channel is an on-line application which requires that the user is connected to the web site https://ebank.agrobanka.rs through its provider all the time during their operations (downloading statements, controlling orders and effecting payments).


• FX Client Application

FX Client application is an offline application with its own local database. The user can create all orders in offline mode which are recorded in application local database. Afterwards the user has to be online to complete synchronization. All orders are then directed to the Bank where they are realized, and the user downloads statements and data on daily changes on the account and updated balance which are also placed in the local base and can be further used in offline mode.

Both applications (FX Client and WEB) can be used simultaneously.

Information Channels

• SMS Channel

For channel usage it is necessary to provide a mobile phone to which the users will receive SMSs and notifications from the banks. At submission of the application for E-banking service usage, it is indispensable to enter mobile phone numbers for SMS receipt.
To use this channel you don’t have to be in possession of a computer.

• IVR - Interactive Voice Response

Interactive Voice Response service provides information on account balance at all times. The only condition for the usage of this service is to make a call from the phone with tone dial option.
To use this channel you don’t have to be in possession of a computer.

• FAX Channel

To use FAX channel it is necessary to provide a fax machine for the receipt of bank’s notifications and messages. At the submission of the application for E-banking service usage, it is indispensable to enter fax number for bank’s message and information receipt.
To use this channel you don’t have to be in possession of a computer.

• E-Mail Channel

To use this channel you need to have a computer and MS Outlook Express. Through this channel the user gets all information and messages from the Bank. At the submission of the application for E-banking service usage, it is indispensable to enter E-mail address for message receipt.

Statements reception through e-mail enables users to receive statements for each account to a desired E-mail address in specified time or automatically after they have been generated.
WEB application login - https://ebank.agrobanka.rs
Retail E-banking - https://ebank.agrobanka.rs/retail

Content of E-bank user package
• SmartCard
• Closed envelope with user name and code
• SmartCardReader
• Installation CD
• Installation Guide
It is important to note that if you already have a SmartCardReader, you don’t have to take it from us as well.